Shipping Policy

At KitchenPick, we want to make sure your order reaches you safely, quickly, and with clear communication throughout the process. Please read our shipping policy below before placing your order.

Order Processing Time

All orders are processed within 1–2 business days after your order is placed.

Orders are not processed, shipped, or delivered on weekends or public holidays. During high-volume periods, product launches, or promotional sales, processing times may be slightly longer.

Shipping Locations

KitchenPick currently ships orders within the United States.

At this time, we do not offer international shipping. If international shipping becomes available in the future, we will update this policy accordingly.

Shipping Time

Estimated delivery time is usually 3–7 business days after your order has been processed and shipped.

Delivery times may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Please note that shipping fees are non-refundable unless the issue was caused by an error on our side.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

KitchenPick is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible after placing your order.

We will do our best to update the address before shipment, but we cannot guarantee changes once the order has been processed.

Lost, Delayed, or Missing Packages

If your package is delayed, lost, or marked as delivered but you have not received it, please contact us at:

info@kitchenpick.us

We will assist you in checking the tracking details and working with the shipping carrier where possible.

KitchenPick is not responsible for carrier delays, but we will always do our best to help resolve the issue.

Damaged Items During Shipping

If your item arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged product and packaging.

Once reviewed, we may offer a replacement, refund, or another suitable solution depending on the situation.

Order Changes or Cancellations

If you need to change or cancel your order, please contact us as quickly as possible at:

info@kitchenpick.us

Once an order has been processed or shipped, we may not be able to make changes or cancel it.

International Shipping

At this time, KitchenPick ships within the United States only. We're working on expanding internationally — sign up for our newsletter to be the first to know when that changes.

Questions About Your Order?

Our team is here to help.

Email: info@kitchenpick.us From: Team KitchenPick — Your Partner in Cooking

We typically respond within 24 hours on business days.